On 12th December 2017, after a one- year process, Tamro Baltics, the PHOENIX group company in the Baltic countries, has successfully passed the ISO 9001:2015 certifications in all three markets.
ISO 9001:2015 Quality Management System (QMS) is internationally recognised as the world’s leading quality management standard. The standard helps companies achieve excellence in their customer service and delivery.
The first of the three sites (Tamro in Lithuania) was already certified last year – in December 2016. The system was then rolled out to Tamro Latvia and Tamro Estonia to ensure highest quality standards for our industry partners.
In Estonia, the certification audit was conducted on 7th December 2017, Latvia followed on 11th December 2017, both with positive audit feedback: The auditor admitted that the management system was well organised, management demonstrated great support, and the employees at Tamro Baltics were open, collaborative and demonstrated a high competence level during the audit.
Tamro Lithuania has already passed the first surveillance audit on 12th December 2017 – a strong proof of consistency and confirmation of the high level performance of the implemented system.
The key to the success of the project was great team work, close collaboration between different functions and departments, and high motivation of the entire Tamro Baltics team to improve.
For futher Information please contact:
Inese Zepere, Head of Quality Tamro Baltics, Inese.zepere(at)tamro.com