When should I report an incident?
PHOENIX group has an obligation to notify the supervisory authority within 72 hours of becoming aware of an incident, due to this, all incidents must be reported without delay via the online reporting tool.
What data incidents should be reported and how?
All personal data incidents are to be reported to the Data Protection team via the online reporting tool.
What is a data protection incident?
Data Protection incidents are any event which has, or could have, resulted in the accidental or deliberate loss of personal data (electronic or paper) or destruction of data, or unauthorised access to data (e.g. loss or theft of laptop, smartphone, paper record, prescriptions).
What happens after I submit a report?
The Data Protection team will review the incident report and will contact you for further information or, where necessary, will assist you with the post incident actions.
The respect of privacy is a serious concern to which we pay special attention when processing and using personal data. We therefore attribute great importance to the protection of your personal data. Insofar as personal data is collected (e.g. your name, address or other identifying information), it is processed and used exclusively in accordance with applicable data protection regulations, in particular the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). To protect your data against manipulation and access, we have taken technical measures (e.g. encrypted transmission) according to the latest technology.
We only use your personal data for the purpose for which it was transferred to us.
For contact via e-mail, your details are saved in order to process the enquiry and in case supplementary questions arise. Please note that the transfer of e-mails is unencrypted.
Log files recording access to the system are stored on the web servers. Data processing on our website includes the automatic storage of information transferred via browsers. This includes
This data is anonymous and cannot be traced back to individuals. It is not merged with data from other sources. The data is only used for statistical purposes and deleted once the statistical analysis is complete. Other personal data, such as your name, address, telephone number, or e-mail address is not collected unless you voluntarily submit this information, e.g. as part of your registration to access the personal career area.
By subscribing to the All-in-One espresso (newsletter), you declare that you agree to receive the All-in-One espresso, a monthly newsletter from PHOENIX Pharmahandel GmbH & Co KG including information about PHOENIX services, products, activities and news. Your personal data (name and e-mail address) will only be processed to the extent necessary for the newsletter submission. You can unsubscribe from your e-mail newsletter at any time free of charge, e.g. by clicking the unsubscribe button contained in any newsletter. Your personal data will not be passed on to third parties.
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b) On behalf of us Google will use this information for the purpose of analyzing your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage.
c) Google will not associate the IP address transmitted by your browser with any other data held by Google. Google may also transfer this information to third parties where required to do so by law, or where such third parties process this information on Google's behalf.
d) At any time you may delete cookies placed on your computer by calling up the relevant menu item in your internet browser or deleting the cookies on your hard drive. For details, see the Help menu of your internet browser.
f) Further information is available at http://tools.google.com/dlpage/gaoptout?hl=en or http://www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and privacy). We advise that the code "_anonymizeIp();" has been added to Google Analytics on the website to guarantee the anonymous collection of IP addresses (so-called IP masking).
This website uses the product Google Maps from Google Inc. By using this website, you consent to the collection, processing, and use of the data automatically gathered by Google Inc., its representatives and third parties. You will find the Terms of Service for Google Maps at https://www.google.com/intl/en_uk/help/terms_maps.html
This website uses external typefaces from Google Fonts. Google Fonts is a service provided by Google Inc. (“Google”). These web fonts are embedded by making a request from a server, usually a Google server in the United States. Data about which of our web pages you have visited is then transmitted to the server. Google also stores the IP address of the device browser used by the person visiting these web pages. You will find more detailed information in Google’s data protection notices, which you can view here: www.google.com/policies/privacy/ and www.google.com/fonts#AboutPlace:about
This website uses plug-ins from the American company Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA. As a consequence, log information may be transmitted from our website to Vimeo. Vimeo’s server in the United States thus automatically stores information (“log data”), such as the information that your browser sends to a website when you visit, or the information that your mobile app sends when you use it. This log data may contain your IP address, the address of the website you visited that uses Vimeo features, the browser type and settings, the date and time of your request, information about your use of Vimeo, and cookies.
We retain the right to change our data privacy statement. This may be necessary as a result of technical developments. We therefore ask you to consult the data privacy statement from time to time and to apply the current version.
Should you have any questions about data protection, please contact us here.
Date of last review and update: 08/03/2017